Privacy Policy.
Mediares Trading Service Company Limited ("Mediares", "we", "us") operates mediares.vn and connected products including workspace.mediares.vn and dashboard.mediares.vn. This policy explains what information we collect, why, and the choices you have.
Effective date: August 20, 2026.
Scope
Information we collect.
Information you provide. Name, email address, company, and any message content when you contact us, request a diagnosis, or sign up for a Mediares product.
Information collected automatically. Device and browser type, IP address, pages visited, referring URL, and general usage patterns, collected via cookies and similar technologies when you use our sites and dashboards.
Information from connected products. Where you use workspace.mediares.vn or dashboard.mediares.vn under an active engagement, we process the commercial and performance data you or your systems submit to those tools, strictly to deliver the service.
Purpose
How we use information.
We use information to: respond to inquiries and provide requested services; operate, secure, and improve mediares.vn and connected products; understand how our sites are used so we can improve them; and communicate updates relevant to an active engagement. We do not sell personal information.
Tracking
Cookies and similar technologies.
We use essential cookies to operate the site and, where enabled, analytics cookies to understand aggregate usage. You can control or disable cookies through your browser settings; disabling some cookies may affect site functionality.
Disclosure
How information is shared.
We share information only with: service providers who process it on our behalf (hosting, analytics, communication tools) under confidentiality obligations; professional advisors where required; and authorities where disclosure is required by law. Any transfer connected to a merger or acquisition would be subject to continued protection under this policy.
Protection
Retention and security.
We retain information for as long as needed to fulfil the purposes described here, or as required by law. We apply reasonable technical and organizational measures to protect information against unauthorized access, alteration, or loss; no method of transmission or storage is completely secure.
Control
Your rights and choices.
Depending on where you are located, you may have the right to access, correct, delete, or export your information, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@mediares.vn; we will respond within a reasonable time.
Other
International transfers, children, and updates.
International transfers. Information may be processed in Vietnam or by providers located in other countries; where this occurs, we take steps to keep it protected consistent with this policy.
Children. Mediares' sites and products are intended for business use and are not directed at children; we do not knowingly collect information from children.
Changes to this policy. We may update this policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.